Processing times

Processing time form or supporting document

If you submit a form or piece of evidence, we will usually process it within 8 weeks. Does it take longer? Then you can read at the bottom of this page which forms this applies to. You can also see what you can do in the meantime.

Mijn DUO: always faster

A long wait is not always necessary. In Mijn DUO you can arrange a lot of things yourself. Even from abroad, using a DigiD or European digital identity.

Once your application or document has been processed, you will find a notice in Mijn DUO. Often, you can see the results of your actions right away.

What can I do?

What did you send?	Tips
Proof of parents' income	Make an estimate of what the supplementary grant will be (Dutch only). Borrow until the supplementary grant has been calculated, then refund the money.
Request to change parents' reference year	Make an estimate of what your supplementary grant will be (Dutch only). Borrow until your supplementary grant has been calculated, then refund the money.
Request to leave your parents’ income out of consideration	Borrow until you get a notice, then refund the money.
Application to pay your course fees in instalments	Apply in Mijn DUO: it is faster and you will get a notice right away. Borrow if you are not yet receiving your maximum student finance.
Application for student finance or prolongation of student finance for EU students	Check the Eligibility page to see if you meet the conditions, and if you sent the right supporting documents.
Form 'Wijzigingen student'	Apply in Mijn DUO: it is faster and you will get a notice right away. Check what to do using the Personal details update assistant or the 'Wijzigingshulp opleiding' (Dutch only).
Proof of income or request for reduction of monthly instalments	Make an estimate of what your monthly instalments will be. You can transfer this amount to DUO. Is the amount of the estimate nil? And have monthly instalments already been debited from your account? Then you can have these payments refunded by your bank.
Request to change the reference year student loan debt	Make an estimate of what your monthly instalments will be. You can transfer this amount to DUO. Is the amount of the estimate nil? And have monthly instalments already been debited from your account? Then you can have these payments refunded by your bank.

Longer processing times

Sometimes the processing time for supporting documents and forms can increase. Here you will find for which topics this now applies.

What did you send?	Processing time
Application or prolongation student finance for EU students	16 weeks
Application performance grant provision	9 weeks
Assessment of diploma	12 weeks
Evidence of foreign income parents	12 weeks
Request to leave your parents’ income out of consideration	9 weeks