Phishing
Have you received a text message or an email from DUO that you do not trust? DUO never sends text messages or sends emails from platforms such as Gmail, Outlook or Hotmail.
DUO also does not include a link to the login page in the emails. You always need to log in from our homepage with your own Digid or European login. This way we can optimally protect your personal data.
DUO will send an email if you change your email address in My DUO. You will then receive a confirmation on your old and new email address.
You can submit suspicious emails to meldingfraude@duo.nl. Please state your birth name and date of birth in your email.
Reporting student finance fraud
Do you suspect that someone you know may be committing student finance fraud? Then please let us know. Your information will be treated in the strictest confidence.
Report suspected fraud via email at meldingfraude@duo.nl or call +31 50 599 77 55. Do you want to give us an anonymous tip? Please send a letter to the following address:
DUO
Afdeling Handhaving en Inspectie
P.O. Box 30155
9700 LG Groningen
What information do we need?
Please include the following information. Unable to answer some of the questions? Please pass on what you do know.
- Do you know what type of student finance is involved in the fraud?
- When did the fraud start?
- How is the fraud being committed?
- Personal information about the person suspected of fraud:
- Name
- Telephone number
- Address
- Postcode and city - Your own information (unless you wish to remain anonymous):
- Name
- Telephone number
- Email address
Status of report
All reports are investigated. We may contact you by email or telephone if we have any questions, unless your report was made anonymously.
The Personal Data Protection Act and our duty of confidentiality prevent us from informing you on the status of your report.